POLICIES

APPOINTMENTS

Please arrive on time to your scheduled appointment so there is enough time to receive your full service.  If you are running more than 15 minutes late please keep in mind we may have to reschedule or a cancellation fee will be applied.  

CANCELLATIONS

Cancellations made within 48 Hours will result in a 50% charge of service if canceled within this window.  No shows and Cancellations made within 24 Hours and will result in 100% charge of services scheduled and applied to your card on file.   

EXTENTIONS

There will be a 50% Deposit on the day we book your Extension Install service.  Extensions typically take 3-12+ hours to install, and the entire day is typically booked out just for you.  We require a 2 week notice to reschedule or cancel.  If changes are made before 2 weeks we will transfer your deposit to the new scheduled date.  No shows, same day cancellations, and last minute rescheduling will forfeit the deposit, and you will be charged 100% of the missed appointment to your card on file.  

CHILDREN

Due to safety considerations and limited space, children are not allowed in the salon—we welcome children by appointment for services only.

FAQ

  • Individual Keratin Bonds and Tape in Extensions.

  • Keratin Bonds on average last 3-4 months depending on hair density and proper home care maintenance. Hair removal is recommended for Fine density: 1-2 months, Medium density: 3-4 Months, High Density: 5-6 months. New hair is required for a new set of Keratin Extensions and cannot be reused after removal.

    Tape In hair can last up to one year of use with proper maintenance, Move ups are recommended every 4-6 weeks.

  • If applied correctly, maintained by the client properly by brushing bonds and using recommended products, and removed by a professional at the recommended time, extensions will not damage your hair.

  • Extension installs can take anywhere from 3-12+ hours. This largely varies on the density, length, color, and texture of your own hair and your goal end result.

  • Yes! We encourage you to keep your hair color looking fresh while wearing extensions.

  • During your consultation, we will determine what method best suits your hair density, hair and maintenance goals.

  • Each individual Keratin Bond is fully customizable to your hair density, Meaning each bond is cut to be a density-to-density match with your natural hair. Making this method fully individualized to your hair needs, and it creates a seamless blend into your natural hair.

  • No, we only apply extensions that we source for quality and ethical reasons, and for guaranteed results.

  • The Investment for extensions vary widely depending on natural density and desired goal. Average Investments range from $1500-$5000+.

  • Plan to spend an entire day at the salon for a full set of extensions.

    We’ll take before & after photos so you can see the full transformation! We’ll prep your hair for install, apply extensions, cut, blend, and style.

    Beverages, snacks, and meals will be provided for Installs that take 6+ hours. An extension hair care kit will be provided along with a home maintenance card to help guide you through taking care of your extensions properly. You should avoid baths, saunas, tanning beds, swimming, etc. for 48 hours after installation as the bonds need time to properly cure and cannot get wet.

  • Please fill out the New Client Extension Form. Next, book an Extension Consultation through the online booking. A consultation is required to book an installation appointment.

  • We use the highest quality and most innovative products on the market including Kevin Murphy and Davines, to name a few. These Brands use high quality ingredients and are formulated and tested to be effective.

    Kevin Murphy products are formulated with natural ingredients like essential oils and plant extracts, which help nourish and protect the hair. They are also sulfate and paraben free which can help prevent damage, and maintain the integrity and health of the hair and scalp.

    Using High quality products can also prolong the life of your color and extensions. KM is specially formulated to work with color treated hair and extensions, which can help keep them looking great longer. All products are cruelty free.